Introduction to THG Group
THG Group is a dynamic leader in the travel and digital technology sectors, dedicated to reshaping the travel industry across global markets. With a focus on innovation and high-quality service, THG Group offers tailored solutions designed to meet the evolving needs of travel agencies, corporates, and hospitality providers. Through its integrated approach, THG harnesses advanced technology to enable clients to grow, connect, and succeed in a rapidly changing industry. Our mission is clear: to empower travel professionals with the tools and support they need to achieve operational efficiency, expanded reach, and sustainable profitability.
THG’s Core Pillars
RNMore is a powerful international travel technology platform at the heart of THG Group’s offerings. As a comprehensive, all-in-one selling platform, RNMore provides travel agencies with robust tools to manage flight and hotel bookings, streamline operations, and enhance customer service. With integrations across multiple Global Distribution Systems (GDS), New Distribution Capability (NDC) channels, and Low-Cost Carriers (LCC), RNMore empowers agencies to operate like online travel agencies (OTAs). Designed for both IATA and non-IATA agencies, RNMore opens doors to new markets and enhances productivity by providing a seamless, user-friendly experience that maximizes efficiency and profitability.
Tickets & Hotels is a versatile B2C/B2B2C platform that connects travelers with a vast range of options for flights, accommodations, and travel services. Built with both travelers and travel agencies in mind, the platform aggregates content from major hospitality providers, offering a comprehensive selection of services to meet diverse travel needs. Whether users are searching for leisure or business travel solutions, Tickets & Hotels provides an easy-to-use platform backed by extensive customer support. It also serves as a valuable marketing tool for hospitality providers, helping them reach new customers and increase bookings.
TravelC is THG Group’s innovative loyalty program, introduced as a cryptocurrency-based reward system that brings additional value to travel agencies and their clients. Through TravelC, agencies can earn and manage loyalty points that can be redeemed, liquidated, or invested for future gains. This system not only enhances customer loyalty but also adds a modern, digital dimension to agency incentives, aligning with THG’s commitment to advancing technology-driven solutions in the travel industry.
History, mission and Vision
THG Group was founded with a clear mission: to bring transformative solutions to the travel industry, empowering agencies and hospitality providers to thrive in a digital-first world. Over the years, THG has grown from a regional player into a global force, leveraging cutting-edge technology and a deep understanding of industry trends to support its clients’ success. With each milestone, from launching its core products to expanding across multiple countries, THG has solidified its reputation as an innovative and trusted partner in the travel technology landscape.
Looking ahead, THG Group envisions a future where travel experiences are seamless, personalized, and accessible. By driving the integration of advanced technology and enhancing digital connectivity, THG aims to support a borderless travel ecosystem that benefits agencies, corporates, and end travelers alike. Our commitment is to keep evolving with the industry’s needs, bringing forward-thinking solutions to the markets we serve, and expanding our reach across the Middle East, Africa, and beyond.
THG’s Mission
Mission Statement: "To empower the travel and hospitality industry in the Middle East and Africa by providing innovative, technology-driven solutions that enhance efficiency, profitability, and customer satisfaction."
Key Focus Areas:Support travel agencies, airlines, and hospitality providers
Commitment: Deliver high-performance platforms that streamline operations and open new revenue channels
THG’s Vision
Vision Statement: "To revolutionize the travel experience across the MEA region by becoming the leading technology partner for travel and hospitality providers, enabling seamless connectivity, financial growth, and enhanced customer experiences."
- Long-Term Goal: To expand THG’s reach and impact across MEA through continuous innovation and strategic partnerships
- Aspirational Outcome: Transform the travel industry by integrating cryptocurrency-based loyalty programs and building a robust ecosystem that connects all travel stakeholders
Leadership Team
Elcheikh Mohamed Ghouzayel
Founder & Board Chairman
With years of experience and a keen strategic insight, Elcheikh Mohamed Ghouzayel has led THG Group in its mission to deliver innovative travel technology solutions across global markets. His deep understanding of the travel industry, combined with his commitment to advancing THG’s vision, has been instrumental in establishing the company’s footprint in the Middle East and Africa. As President, he spearheads THG’s global expansion efforts and maintains a hands-on approach in ensuring THG meets the needs of its clients with excellence.
eman elhaj
Chief Financial Officer
Eman Elhaj brings a wealth of experience as a financial leader in the travel industry to her role as CFO of THG. With a deep understanding of financial strategy, regulatory compliance, and operational efficiency, Eman has played a pivotal role in driving financial stability and growth for organizations in the travel sector. Her expertise enables THG to maintain sound financial practices while supporting the company's ambitious expansion plans. Eman’s strategic insight and dedication to excellence make her an invaluable part of the THG leadership team.
TALAL AHMED ALA-EDDINE
BM & Vice President
Talal Alaeddine, Vice President of THG, plays a vital role in shaping the company’s growth strategy and overseeing its operations. With a background in travel and technology, Talal has been pivotal in enhancing THG’s core products and forging key partnerships. His leadership and expertise in navigating the complexities of travel technology have been key to positioning THG as a trusted partner for agencies, corporates, and hospitality providers.
Tarek Bassiouny
Egypt Country Director
Tarek Bassiouny serves as THG's Country Director for Egypt, bringing a strong background in business development, strategic planning, and commercial operations. With extensive experience in the travel and hospitality industry, Tarek is skilled in driving market expansion and building impactful partnerships. His focus on aligning regional strategies with THG's global goals enables the company to enhance its presence and meet the unique needs of clients in these dynamic markets. Tarek’s expertise and leadership make him an integral part of THG’s growth and success in Egypt .
Our Dedicated Team
Backed by a team of professionals with decades of combined experience, THG Group has built a culture of innovation, collaboration, and customer focus. Our team’s dedication to excellence ensures that each product and service is tailored to the unique needs of our clients, from travel agencies and corporates to hospitality providers worldwide.
mehddine hamze
CTO
Wael zantout
CCO
jalal khalid
Head Of Support
Mohd ammar
Head of IT
Global and Regional Presence
With its headquarters in Lebanon and a growing regional footprint, THG Group has strategically positioned itself to serve diverse markets across the Middle East, Africa, and beyond. By establishing offices in key regions, THG ensures that its clients receive local support, tailored solutions, and industry expertise wherever they operate.
Lebanon - Head Office
As THG’s headquarters, the Lebanon office houses the core of our operations, including our product development, customer service, and administrative teams. This central hub is where THG’s vision and innovations come to life, driving the company’s mission to support travel agencies and hospitality providers globally.
Regional Offices
To meet the unique needs of our clients in different markets, THG has expanded its presence to the UAE, KSA, Turkey, and the Philippines. Each regional office is staffed with specialists who understand the local market landscape and are equipped to provide THG’s products and services tailored to regional requirements. Our offices are strategically placed to offer on-the-ground support and forge meaningful partnerships, ensuring that clients benefit from both global expertise and local insight.
Expanding into Egypt
In line with THG’s growth strategy, we are establishing a dedicated office in Egypt to enhance our service offerings and support the expansion of THG’s core pillars. This expansion aligns with our vision of bringing advanced travel solutions to new markets, reinforcing our commitment to empowering travel agencies and hospitality providers in Egypt and the wider region.
Technology and Innovation
At THG Group, innovation is a core principle that drives our mission to transform the travel industry. By embracing advanced technology and fostering a culture of continuous improvement, THG ensures that its platforms are robust, adaptable, and tailored to the evolving needs of our clients.
Commitment to Integration and Connectivity
THG’s systems are built with integration in mind, connecting clients seamlessly to essential travel resources like GDS, NDC, and LCC networks. This connectivity provides clients with the flexibility to manage and optimize their operations across global markets, supporting both IATA and non-IATA agencies with powerful, interconnected solutions.
Investment in Emerging Technologies
We continuously invest in emerging technologies, from cryptocurrency-based loyalty programs to cutting-edge hospitality platforms, to ensure our clients remain competitive in a rapidly changing industry. THG’s team of experts is dedicated to exploring new advancements, regularly enhancing our systems to offer unmatched user experiences and operational efficiencies.
Adaptability and Client-Focused Design
Every THG platform is designed with adaptability in mind, allowing travel agencies and hospitality providers to personalize their offerings, scale their operations, and respond effectively to market demands. Our user-centric approach drives us to innovate continuously, ensuring our clients receive solutions that are as forward-thinking as they are practical.
THG’s Value Proposition and Market Approach
THG Group stands out in the travel and hospitality industry with a unique blend of technology, client-centric solutions, and market insights. Our approach is built around understanding and addressing the specific needs of travel agencies, corporates, and hospitality providers, ensuring that each client can operate at their fullest potential in a complex, competitive landscape.
Client-Centric Solutions
At THG, we believe that every client has unique goals and challenges. Our products, from RNMore to Tickets & Hotels and TravelC, are designed to adapt to diverse business models, providing flexibility, efficiency, and innovation that empower clients to meet their strategic objectives. By offering customizable solutions and responsive support, we are committed to helping clients streamline their operations and maximize profitability.
Local Expertise, Global Reach
With a network of offices across the Middle East and Asia, THG provides clients with the local insights and on-the-ground support they need to succeed in their markets. Our regional presence enables us to understand and respond to local industry trends while providing global connectivity and resources that benefit clients worldwide.
Long-Term Partnerships
We are dedicated to building long-lasting partnerships based on trust, collaboration, and shared success. THG’s commitment to delivering value and staying aligned with clients’ evolving needs sets us apart as a reliable partner, whether we’re supporting a travel agency with expanded content or assisting a hospitality provider with targeted distribution strategies.
Driving Innovation for Competitive Advantage
In a fast-paced industry, staying competitive requires forward-thinking solutions. THG’s commitment to innovation and adaptability allows us to anticipate market trends and offer clients the tools they need to stay ahead. Whether through technology upgrades, new partnerships, or enhanced loyalty programs, we continuously strive to enhance our clients’ market positioning.
Commitment to Clients and Partners
At THG Group, our clients and partners are at the core of everything we do. We believe that success in the travel industry is achieved through mutual trust, shared goals, and a steadfast commitment to service excellence. Our team is dedicated to providing responsive, personalized support that empowers our clients and partners to thrive, grow, and lead in their respective markets.
Unwavering Client Support
From initial setup and training to ongoing assistance, THG stands by our clients at every stage of their journey. Our support teams work closely with travel agencies, corporates, and hospitality providers to ensure that each client receives tailored assistance, enabling them to fully leverage THG’s technology and achieve their business goals. We are committed to responding promptly to client needs, providing continuous updates, and fostering a strong service culture that prioritizes client satisfaction.
Strong Partnerships for Mutual Success
We value our partnerships and work collaboratively with industry leaders, technology providers, and local businesses to deliver unmatched value to our clients. By nurturing strong, supportive partnerships, THG creates a dynamic ecosystem that enhances our clients' capabilities, offers new growth opportunities, and fosters innovation across the travel and hospitality sectors.
Commitment to Quality and Transparency
THG upholds high standards of quality and transparency in all our client and partner relationships. We believe in open communication, proactive problem-solving, and a dedication to results that clients and partners can trust. Our commitment to integrity guides every interaction, ensuring that our clients and partners can rely on THG as a dependable, long-term ally in their success.
Future Goals
As THG Group continues to grow, our vision remains focused on creating a more connected, efficient, and accessible travel ecosystem. Looking forward, we are committed to expanding our reach, investing in technological advancements, and building on our foundation of client and partner success.
Expanding into New Markets
THG is actively pursuing opportunities to expand its presence in key markets, with a focus on the Middle East, Africa, and Asia. As we establish dedicated offices in strategic locations like Egypt, our goal is to bring our innovative solutions to new clients, helping travel agencies, corporates, and hospitality providers in these regions achieve unparalleled growth and success.
Building a Sustainable Future
As part of our long-term strategy, THG is committed to fostering sustainability in the travel and hospitality industries. Through thoughtful partnerships, eco-friendly initiatives, and innovative product offerings, we aim to reduce our environmental impact and help our clients and partners do the same.
Investing in Cutting-Edge Technology
The travel industry is constantly evolving, and THG is dedicated to staying ahead. We plan to deepen our investment in emerging technologies, from advanced integrations to enhanced user interfaces, ensuring our clients always have access to the latest tools and resources. By pushing the boundaries of travel technology, THG aims to set new industry standards for operational efficiency, client engagement, and revenue generation.
Leading the Way in Travel Innovation
Above all, THG Group envisions a future where travel technology makes the world more accessible and connected. We are dedicated to empowering our clients to adapt and excel in a digital landscape, always keeping our mission at the forefront: to be a trusted leader in travel technology and a catalyst for positive change in the global travel industry.