At THG (Tickets & Hotels Group), protecting your privacy is our top priority. Our Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. We are committed to maintaining transparency and compliance with global data protection standards, ensuring that your data is handled responsibly.
Key aspects of our policy include the types of information we collect, how it is used to enhance your experience, your rights regarding your data, and the measures we take to keep it secure. We aim to provide you with control over your information while delivering innovative travel and hospitality solutions.
This policy is regularly updated to reflect evolving privacy regulations and industry practices. For any questions or concerns, our support team is always here to assist.
Privacy Policy
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you voluntarily provide through forms or inquiries.
- Usage Data: Information about your device, IP address, browser type, and the pages you visit on our Site.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, or similar technologies to improve your browsing experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services.
- To respond to your inquiries and communicate with you.
- To personalize your experience on our Site.
- To analyze trends and measure the performance of our Site.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our Site or providing our services.
- Legal Authorities: When required to comply with applicable laws or legal processes.
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the security of your information.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications from us.
- Manage your cookie preferences through your browser settings.
To exercise these rights, please contact us at info@thggroup.net
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
7. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Please review this page periodically for the latest information.
9. Legal Basis for Processing Data
If you operate in jurisdictions like the EU, explain your legal basis for collecting and processing user data under GDPR:
- Consent: When users provide explicit consent for specific purposes.
- Contractual Necessity: When data is necessary for fulfilling a contract.
- Legitimate Interests: When processing is required to meet legitimate business interests.
11. Data Retention
- Duration: Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
- Deletion: After the retention period, personal data is securely deleted or anonymized. If users request data deletion, we will process it in accordance with applicable laws.
12. International Data Transfers
- Compliance: THG may store or process data in countries outside your jurisdiction. All data transfers are performed in compliance with applicable laws to ensure the safety and privacy of your information.
- Safeguards: When transferring data internationally, we implement appropriate safeguards, such as standard contractual clauses or equivalent measures, to protect your personal data.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Types of Cookies:
- Functional cookies: Necessary for the operation of our website.
- Analytics cookies: Help us analyze website performance and usage.
- Advertising cookies: Enable personalized ads based on your interests.
- Managing Cookies: You can manage or disable cookies through your browser settings.
14. Advertising and Analytics
- Advertising: We collaborate with third-party advertisers to deliver personalized ads. These providers may collect and process your data independently.
- Analytics: THG uses tools like Google Analytics to analyze website usage and improve our services. For details, please refer to the Google Analytics Privacy Policy.
- Opt-Out: Users can opt out of targeted advertising by visiting Google Ads Settings or equivalent tools.
15. User Controls and Preferences
THG provides several tools to help users manage their data:
- Email Preferences: Users can opt out of marketing emails via the unsubscribe link provided in each email.
- Cookie Settings: Manage cookie preferences directly from your browser or through our website’s cookie management tool.
- Third-Party Tools: Links to external opt-out tools (e.g., Google Ads Opt-Out) are provided for convenience.
16. Regulatory and Legal Disclosures
- Compliance: THG complies with global privacy laws, including GDPR, CCPA, and COPPA, where applicable.
- User Rights: Users have the right to access, rectify, delete, or restrict their personal data. Complaints can be lodged with the relevant data protection authority.
17. Changes to This Policy
- Policy Updates: We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements.
- Notification: Updates will be posted on this page with a revised "last updated" date. For significant changes, we may notify users via email or platform notifications.